We respect all our customers
We provide prompt, friendly, courteous and efficient customer service and at all times remain professional
We will provide you with accurate and consistent information
We show respect for your privacy in your dealings with us and the confidentiality of information discussed
We will strive to excel in providing excellent customer service through continuous improvement, customer surveys to assist in the customer experience.
We will respond to enquiries and posts on our social media platforms in a timely and professional manner
We actively seek your feedback on our services to ensure they meet your needs.
As we strive to deliver exceptional customer service, we encourage you to provide feedback. Whether you have a request for action, a compliment or a complaint, we would like to hear from you.
“Great customer service and dedication in finding a good helper for my home, exceeding my expectation. I recommend AJSPL to anyone. Thank you”
“I know I had to return the helper to your agency as they do not meet my requirements when they work in my house. But your staff service in helping me find a suitable helper is excellent. Your staff listened and actively work to ensure that the replacement helper is fully briefed and I now have a helper that we trust and is very dependable. Thank you”
“Great job AJSPL. Mo Mo is settling well with the family and is now part of my family. Thanks”
“Dear Iza, we are delighted with the service provided and appreciate your help in selection of helper. On behalf of our family, thank you.”
“I have always been pleased with the service I received at your Bukit Timah Branch. However, Ms Nana’s professionalism and ability to get the bottom of the situation quickly exceed my expectation”
“I wanted to let you know that the service I received from your Sales Consultant, Ms Iza at the Golden Landmark Branch is friendly and efficient."
“My first experience with AJSPL is professional and reliable”